Terms & Conditions

Last updated: July 13, 2026

 

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the http://www.keyinnovations.com website (the "Service") operated by Automotive Keys Group, LLC, doing business as Key Innovations ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

PURCHASES
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

AVAILABILITY, ERRORS AND INACCURACIES
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current.

Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

ACCOUNTS
When you create an account with us, you guarantee that you are a verified automotive locksmith or security professional, that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

SMS / TEXT MESSAGING TERMS
By explicitly opting in to receive SMS messages from Key Innovations, whether through verbal verification, a web registration form, checkout process, account creation, customer support interaction, or any other medium, you agree to the following terms and conditions:

Types of Messages You May Receive  
You may receive SMS messages related to:
• Order updates, fulfillment status, and tracking notifications.
• Wholesale account alerts and verification codes.
• Direct customer support and technical hardware responses.
• Vehicle-to-product compatibility updates or service notices.
• Other purely transactional or operational service-related messages.

Message Frequency  
Message frequency varies based on your specific interactions, inquiries, and account activity.

Costs  
Message and data rates may apply based on your mobile carrier plan. Key Innovations does not charge for sending or receiving text messages.

Carrier Liability Disclaimer
Mobile carriers, wireless service providers, and platforms are not liable for delayed, misdirected, or undelivered messages.

Opt-Out Instructions  
You may opt out of receiving SMS communications at any time by replying STOP to any text message received from us. After opting out, you will receive a single final confirmation message text and will no longer receive SMS communications unless you explicitly opt in again.

Help / Support  
For assistance or support regarding our text messaging services, reply HELP to any message or contact us directly at [email protected]. You may also visit our website support resources at www.keyinnovations.com.

Privacy & Data Protection  
Your SMS consent and mobile number are used solely for delivering the requested service and customer care communications. Mobile information and SMS opt-in data will not be shared, sold, or rented to any third parties or affiliates for marketing or promotional purposes. For more details, please review our full Privacy Policy at https://keyinnovations.com/terms-conditions.

INTELLECTUAL PROPERTY
The Service and its original content, features, and functionality are and will remain the exclusive property of Automotive Keys Group, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

TERMINATION
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

INDEMNIFICATION
You agree to defend, indemnify and hold harmless Automotive Keys Group, LLC and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses resulting from your use of the Service or a breach of these Terms.

LIMITATION OF LIABILITY
In no event shall Automotive Keys Group, LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of the Service.

DISCLAIMER
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.

GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions, mirroring our primary corporate operations.

CHANGES
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect.

CONTACT US
If you have any questions about these Terms, please contact us at:
Key Innovations
633 Hickory Hill Dr, Vernon Hills, IL 60061
Email: [email protected]